Call Us: 716-754-2224 | Toll-free: 1-888-974-LIFT (5438)

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Stairlift FAQs: Your Questions Answered

Does Medicare cover any of the costs for purchasing a stairlift?

Medicare does not presently cover the cost of a stairlift product. Unfortunately, they do not consider stair lifts a “medical necessity”. If you are unable to financially pay for a new stair lift we have a rental program available. Call us for the details. You can also contact the NYS office for the aging as ask about other programs.

My staircase is narrow. Will an Acorn stairlift still fit?

When the stair lift is in use it only takes up 23”-25” total. One of our free services is to come to your home and measure from your back to your knees. In doing this it will determine if your Acorn chair lift will work properly. In most cases you will have no problem.

What kind of warranty does Acorn offer?

Acorn Stair Lift Superglide comes with a lifetime warranty on the gearbox and the motor. We also offer a lifetime warranty on the batteries! This is the best warranty in the world!

An Acorn Stairlift is a very reliable piece of equipment, manufactured to the highest standards, ensuring life-long safety, reliability and engineering excellence.

The Acorn Stairlift is specified to meet, or exceed the requirements of:

  • BS 5776:1996 – British Standard – ‘Specification for powered stairlifts’
  • CE Mark – Acorn Stairlift meets the requirements of the applicable European Directive(s).
  • UL compliant (Underwriters Laboratory Inc) for mechanical and electrical hazards*
  • ISO 9386:2-2000 International standard for stairlifts

When you choose the Acorn Stair Lift, you can rest assured that you have the support from a team with the genuine desire to help you regain your independence, and make your life easier. We have more than 200,000 customers worldwide and problems are extremely rare.

How long will it take to install my Stair Lift?

This is as easy as 1, 2, 3. First– give us a call at 716-754-2224 and we will schedule a FREE measure of your stairs. We will give some suggestions and answer all your questions. Before we leave you will have a written estimate. Second– We will give you a time when we can come back and do the installation. Sometimes we can install it right on the spot! If not scheduling is 24 – 48 hours away. Installation usually takes between 2-3 hours. Third– we will show you all the safety features and operation of the Acorn Stair Lift. Once you see how easy it is you only wish you would have done it sooner!